“The way we achieve our staffing goals is [to] retain the team we have,” Target chief operating officer John Mulligan said on an earnings call with analysts Wednesday. The average hours a store employee works is “running significantly higher this year in comparison to past years,” he added.
This year, Target has been giving employees more flexible schedules and training them in different positions, Mulligan said, which has helped open up additional hours for those who want more work.
Target also has raised its starting wage to $15 an hour, offered spot bonuses to workers during the pandemic, and expanded its training and benefits packages.
Other big chains also say they’re well staffed for the holidays, despite the tight labor market.
Walmart CEO Doug McMillon said that as federal stimulus payments have faded, staffing levels have picked up.
“When the stimulus dollars started to go away, the hiring situation changed faster,” he said. “We saw people come back in a matter of weeks.”